Refund policy

At Crown World Furniture, we take pride in the exceptional quality of our handcrafted furniture. Our attention to detail in design, material, and construction is unyielding. And so is our commitment to customer satisfaction.

STOCKED FURNITURE
We carefully inspect each item before shipment and also require your inspection and signature upon delivery. Should you discover a defect in your furniture, however, please contact us immediately. Furniture that is refused because it does not fit through an entryway will be the customer’s responsibility as we encourage you to study the sizes mentioned on the product page carefully and see if the furniture you order fits into your entryway and rooms. We will offer replacement for any defective items within 15 days of the receipt of the product in our warehouse. For merchandise picked up at home, a replacement will be processed once received at our warehouse free of cost. Depending on your pick-up location, the processing of this replacement can take up to 15 days. For any reason or change of mind, we will charge 15% over the product restocking if the customer has opened the box. If the product is still in the box will charge only the shipping cost to our warehouse from your address.

CUSTOM ORDERS
Most of our furniture is pre-production.  We don't deal in Custom orders. 

FINAL CLEARANCE/ SALE
Final sale and clearance items are considered final sales and are non-returnable and non-refundable.

NOTE

There may be errors in the prices, descriptions, or images of certain merchandise, and we must reserve the right to restrict orders of those items. In case a replacement is offered, the order or product will be replaced with the originally ordered item and cannot be changed against a variation in the current order (for example Upholstery, Wood Finish, or any customization), a new order, or a different product.